See who comes back, and what to do about it.
Loyalty analytics built for the floor, not the boardroom. Every scan, stamp, referral and notification in one dashboard. For a store or a whole chain.
Habit-driven adoption.
Your customers already open their wallet every day. KantaPass puts your loyalty card in the same place they already go.
Never lose it.
A loyalty card they will never forget at home. If they lose their phone, they can restore the pass from email in seconds. The days of the lost punch card are over.
Staff scan at the counter.
Your team scans the customer's pass like a credit card. No training, no new device. The loyalty interaction takes less time than stamping paper used to.
See who comes back, who is drifting,
and what to do about it.
Loyalty analytics built for the floor, not the boardroom. Every scan, stamp, referral and notification in one dashboard. One venue or a whole chain.
Key metrics that matter.
Customer growth
New customers who join over any period.
Active members
Customers who actively use cards and return.
Top referral sources
Which QR codes, posters or campaigns bring them.
Redemption rate
How many claim their reward. Low means weak.
Rewards claimed
Which rewards customers actually value.
Near a reward
Customers close to a reward. Predictive.
Get to know your customers before they tell you.
KantaPass segments your customer base into actionable groups. Use them as automation triggers or notification targets.
Analytics feeds every other feature.
Analytics questions.
Yes. Every KantaPass plan includes the full analytics dashboard. No analytics-tier upsell.
Export is on the roadmap - see pricing for details.
Not yet at general availability. Talk to us about your specific CRM.
Under GDPR, with opt-out respected across every channel.
Yes, for a single venue or a whole chain.